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OPEN POSITIONS

Solution Manager Iberia (m/f/d)

Position Title: Solution Manager Iberia (m/f/d)

Office: Madrid (Spain), Remote (Spain)

Department: Technical

Your mission

As a Solution Manager, you will be part of GoodWe’s technical team, supporting the local team, distributors, and installers. In this role, you will be a key part of the Iberia regional team supporting our sales growth and maintaining customer loyalty.
A typical day involves direct collaboration with key distribution and installation partners, facilitating training sessions, and working closely with our headquarters' service and R&D teams.
This role offers the opportunity to deeply engage with technical challenges and build strong relationships with internal and external stakeholders (customers, service partners, R&D, product managers, sales, etc.). Your contributions will be crucial in positioning GoodWe as a Tier 1 service provider in Iberia region.

Your main responsibilities

  • Support the training to internal team, distributors and key installers.
  • Act according to service KPIs and processes, with a strong focus on customer satisfaction.
  • Provide direct technical support to GoodWe distributors and installers.
  • Analyse C&I projects to offer the best solutions.
  • Conduct customer training sessions, both online and in-person.
  • Collaborate with the regional team.
  • Proactively enhance service processes and tools to boost customer satisfaction and service efficiency.

Your Profile

  • A technical background, such as a bachelor’s degree or professional certification in electrical engineering, communication technology, or a related field.
  • Enthusiastic about technology and excited to contribute to the dynamic growth of GoodWe Europe.
  • A passion for solving complex technical challenges.
  • At least 3 years of experience in technical roles, ideally within a technical or engineering environment.
  • Enjoys cross-border collaboration and working with international teams and customers.
  • Structured, results-oriented approach with a strong focus on customer service.
  • Customer oriented mindset.
  • Fluency in Spanish and English is a must; any other European language is an advantage.
  • Experience in solar, PV, inverters, energy storage, or the utility sector is an advantage.
  • Willingness to travel.
  • Valid Category B driver’s license

What we offer

  • Unique opportunity to join a truly diverse, international, ambitious and rapidly growing GoodWe European based team.
  • Excellent professional and personal development opportunities in a rapidly growing leading photovoltaic company.
  • Passionate work environment with flat hierarchies and fast decision-making.
  • Have fun and do something meaningful that will make a difference!

Thank you for your interest in GoodWe. Please fill out the following short form.

We are looking forward to hearing from you!

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